Privacy Policy

Last Updated: December 19, 2025

At SameDay Albany Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

Personal Information

When you request a quote or contact us for services, we may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Property address
  • Service details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Referring website or source
How We Use Your Information

We use the information we collect to:

  • Provide you with accurate estimates for tree services
  • Schedule and perform tree care services at your property
  • Communicate with you about your service requests
  • Send appointment reminders and follow-up messages
  • Improve our website and customer experience
  • Respond to your questions and support requests
  • Comply with legal obligations and resolve disputes

We will never sell your personal information to third parties for marketing purposes.

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share information with trusted service providers who help us operate our business, such as payment processors or scheduling software
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes
  • Business Transfers: If our business is sold or merged, your information may be transferred to the new owners
  • Safety and Protection: We may share information to protect the rights, property, or safety of our business, customers, or others
Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure servers and encryption for sensitive data.

However, no method of transmission over the internet or electronic storage is 100 percent secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to certain processing of your information

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SameDay Albany Tree Services

200 N Washington St, Albany, GA 31701

Phone: (229) 304-1648

Email: contact@albanytreecare.com

Questions about our services?

Get in Touch